Return Policy
for Fridgeworthy Magnet Co.
At Fridgeworthy Magnet Co., every magnet is made by hand - carefully printed, pressed, and packaged just for you. Because each order is custom-made with your personal photos, we’re not able to accept returns or exchanges once production has begun.
That said, your happiness matters to us. Here’s how we handle things:
Custom Orders
All magnets are made from the exact photos/file designs that you upload. Since these items are personalized, they are non-refundable unless there is an error on our end.
If Something Isn’t Right
If your order arrives damaged, has a printing flaw, or you recieved the wrong items, please email us within 7 days of delivery with:
- Your order number
- A clear photo of the issue
- We’ll happily fix it or replace it.
Colour & Image Disclaimer
Every screen displays colours differently. Minor variations in colour, brightness, or crop may occur due to screen settings or the quality of the original photo/image design. This is considered normal for custom printing and is not eligible for return.
Lost or Delayed Packages
Once shipped, delivery timelines are the responsibility of the carrier. If your package goes missing, we’ll work with you to open an investigation and help as much as we can.
We Want You to Love Your Magnets
Our goal is to give you keepsakes worth sticking around. If you ever have concerns, reach out - we’re here to help and always want you to feel taken care of.
If you have any questions regarding the above, please email us: fridgeworthycanada@gmail.com